Can anybody give feedback on the product performance and service support provided by Triple Five Industries

Vedi,

Apparently there is very little support:

http://maintenanceforums.com/eve/forums/a/tpc/f/5891004322/m/9691048803

Walt

I wouldn't judge them based upon the fact that they didn't have a manual to an instrument that has been obsolete for about 10 years.

Years ago, they supported this instrument very well, even making some custom modifications at our request.

I always judge customer support based on what they can do for me today and not what they did years ago.

Walt

Walt,

Do you actually have your own history with them or is your opinion just based on what you know about mine?