Never mind.

This message has been edited. Last edited by: vibbase,

Ron,

440-646-3434?, then 3,6,2
It's certainly different. However, I think the support group is coming on. It's a little hard to understand some of them now, but the old timers (long in tooth) are still providing some good service.

I do know what you mean about commtest though. I just got hit with my e-safe invoice. If I had an Enpac with no problems, I wouldn't re-up the esafe. And as soon as we get a trouble free Enpac, with the modules that all work, I'm going to slide by the wayside.

Dave

Dave,

I admire your optimism. Good luck obtaining a trouble-free Enpac. Everyone I know of is fed up with Rockwell.

John J

You may have not dailed the correct option please try:
Dial 440-646-3434
Option 3 for Tech Support
Option 6 for ICM / Entek Products
Option 1 if you have an existing case number or Option 2 if you want to speak to the next available engineer.

must be a regional thing. Support for Australasia I have found very good other than the heavy accent of the tech support guy that means I have to "say again?".
He's very patient with me.

Mike.

I got through this time.