quote:

Originally posted by CWF:
The current management philosophy when it comes to maintenance labor is that we are going to pay them the same whether they are working on our most critical piece of equipment or if they are working on handrails. I have tried to change their opinion on the matter but have hit a brick wall.

What is wrong with that? You may have different job positions within the crew: mechanics , electricians, electronic technicians, etc. Each type of trade may have different levels: Mechanic I, II, III.

Rookies are hired as Mechanic I (if no other entry level position exists) and as experience increases and after showing good performance they should compete for openings in higher paying positions (Mechanic II) when the opportunity arise.

If for whatever reason the supervisor assigns a highly experienced Mechanic III to do a simple wrenching job there is no reason to pay him less than the rate established by the company for a Mechanic III.

We are a CMMS software developer for 20 years. We also implement our solution. Here is a summary of what we found about ROI.
There is the theory with generic numbers and industry standards, etc… it’s good but that’s not what you need right now. You need your numbers. What if you improve by 1%-5%-10% the following things: overtime cost, spare parts shipping fees, urgent visits of sub-contractors, spare part costs, time taken for audit preparation, equipment availability to be able to produce more with the same equipment … and for sure we can find more…
Ask you the question: how does it really cost to your enterprise for 1 hour of downtime on your critical equipments? Don’t forget to include lost of customer because of not on time shipping, production overtime cost and for sure cost of this emergency repair compare to regular maintenance cost that should have been done, etc…
My point is not to make an exhaustive list of things to check, but is to look at your real situation to find “your” numbers. Really often when I do this exercise with my client, they find justification quickly.
Best chance with your project.

Terry O was right in saying that the applicaion itself cannot provide an ROI. Just like a hammer cannot drive in a nail without someone using it to do so. A CMMS is a tool like any other and it will only work when used properly. However there is a way of calcualting ROI here, http://www.pemms.co.uk/cmms_ROI.htm.

Actually we need you to create a forum for everything instead of google so that they don't take over the world Terry. You game?