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Hi Euphoric,

We are a CMMS software developer for 20 years. I don't want to say "come and see my solution it's the best" ... you don't need that. Let me give you few advises:
1- Last time I checked there were more than 800 CMMS software in the European and North American Market… so don’t try to find “the” best … too long
2- First thing first … look at what you want and what you need right now… but don’t forget to give you space for improvement and/or change in process. I saw too many enterprise taking a very small CMMS software because it’s enough right now and call us back 18 months later telling that finally they need more “right now”.
3- Looking for Infor is probably not a good new for you; the process will be long and you know that Infor is in fact Datastream. But there is hope, find a good software (easy to use, with easy to connect to ERP system to give to accounting people the numbers they want) … and you may be able to justify to keep it. Some of our clients did it.
4- Most important: find other similar enterprise (size, production type) and call them to see what CMMS they use… do they like it? There is nothing better than references.

Good luck! … and by the way, if you want to know, our software is “one of the best” in North America …

Eric, what are the "must-have" criteria for one of the best CMMS?

This is turning into an advertising forum.