Does anyone have any data on the life cycle cost of a Work Order?
This cost would take in to account administrative, software, hardware, management, and any other costs directly associated with managing a WO – excluding the actual cost of the work performed, parts, consumables, etc. By life cycle, I mean the time from a work request through final closeout.

Only a few companies that I work with were able to calculate a dollar value and it was surprising high – between $700 and $1400 per WO.

Thanks,

I think you talking about electronic WO in CMMS as opposed to hardcopy WO form. The figures shown above are about one month salary in this part of the world! Why they spend so much time on it? Are they competent & fast enough in using the CMMS? Does the cost include processing requisitions for materials & services? However, I have seen older generation & thus senior techs take 5-10 secs to search & strike a key on the keyboard. The dollar signs are unbelievable if these are happening. Do you have any breakdown figures of how they are getting the estimates for the forum to see? Do the cost figures include initial capital to set up master data & initial purchase price of the CMMS? TQ

This message has been edited. Last edited by: Josh,

Additional question, do they have dedicated planners/schedulers for processing, planning & scheduling & printing the work orders? Who enter the actual manhours, reserve materials & raise requisitions? By the planners or the users themselves? Tq

Josh,

Larry started this thread for his own information, as such maybe you could contribute with the follwoing information:

Do you know the WO LCC costs for your company? What about time? Who puts in the data back into the work orders? How is time allocations handled? What are the initiating, backlog management, scheduling and planning portions of WO LCC that exist in your plant? Do you, based on your own conclusions, believe that these processes and systems are adequate enough to cope with the situation? Therefore is the time allocated to each of these activities justifiable or should it be more efficient?

DO you use reporting to analyse work order life cycle pathways and activities? What sort of reports? What are their benefits and limitations?

Interested in hearing your conclusions in this area.

Rgds,

It's much lower than those figures which are enough for one's month salary in this part of the world. All data entered by technicians supported by expert user cum planner. We use standard reports eg Jobs planned & scheduled, jobs completed, backlog jobs using user status etc.
Fyi, we have had a company-wide CMMS improvement program completed recently.