Does somebody can explain how to measure the World Class Performance for Maintenance.

For example, it has tobe higher than 80 % and the steps to do it are: document goals, identify process,define control mechanism,synchronize actions, create procedures,train employees, audit and control ...

But, How to measure it?

I would say it is the results of world class maintenance you are wanting to measure not the maintenance itself as you can be going thru the process but is it really being done effectively.

I think OEE is probably the best metric for both production and maintenance performance.

Mike.

Thank you Mike,

My interest is for to know how does John S. Mitchell define a World Class Maintenance higher than 80%, please read the final end in the attached Reliability Scorecard

reliability_scorecard0127.xls (77 Kb, 33 downloads) Scorecard

I am following the guidelines from Terry Wireman given in his book Benchmarking Best Practices in Maintenance Management
Obviously if you achieve the highest score on all topics, you will be in the "World Class Club"

It consists of a questionaire of 16 topics, ranging from organization, inventory, ops involvement to document management.

In my opinion it is a good start to measure where you should focus on to improve your business to achieve world class status

Miguel,
Solomon Associates Inc. are an internationally reputed benchmarking company, specializing in the Oil Refining Sector.
They use the term Pacesetter. In their methodology, a pacesetter has to excel, i.e., be a top quartile performer in several categories, e.g., energy efficiency, safety, maintenance costs, manpower numbers, plant availability etc., for at least two successive benchmarking surveys, i.e., for a minimum of 4 years, to be called a pacesetter. So this requires them to perform, first on a variety of measures, AND be consistent performers. The latter matters; one-minute wonders are not really stars.

Yes unfortunately all it takes is for a changing of the guard "champion" for a world class system to languish unless there is a world class way of preserving that system to prevent this from happening.

Mike.

Miguel,

In one of my training materials I developed, its title is : World Class Maintenance Management Strategies - The 12 Disciplines, I discussed what it takes for an industry to be World Class with respect to their maintenance practices,

Here's my definition of World Class Maintenance Management

The art and science of managing maintenance resources performed by best in class industries from around the world.

But the question arise, Is it really possible to manage maintenance or the pressure over maintenance have been managing us ?

Hence, in order to manage maintenance it should focus on the following 12 disciplines, which I categorize into 3 levels :

Level 1 : The Basics :

Discipline 1 : Addressing the basic equipment condition

Discipline 2 : Autonomous Maintenance (Operators Involvement)

Discipline 3 : Training Skills and Asssessment

Discipline 4 : Maintenance Indices and KPI's

Discipline 5 : Preventive Maintenance

Level 2 : Intermediate Discipline

Discipline 6 : Spare Parts Management

Discipline 7 : Lubrication Management

Discipline 8 : Life Cycle Management

Discipline 9 : Root Cause Failure Analysis

Discipline 10 : Reliability & Maintenance Continuour Improvement

Level 3 : Specialized or Advance Disciplines

Discipline 11 : Condition-Based Maintenance

Discipline 12 : CMMS and Automation

Here is the link to the course synopsis & objective of this course should you be interested

http://www.rsareliability.com/WCM%20Preview.ppt


My Warm Regards,

This message has been edited. Last edited by: Rolly12,

Thank you very much to all of you for your opinions, now a have a better understanding of meaning of WCM.

I utilize this oportunity to share the attach which is usefull for all the thins of the life (it is in spanish:

CONCEPTOS.doc (76 Kb, 14 downloads) 12 services

Miguel - would like to read the translation if possible.

Regards, Mike.